BusinessOpinions

“I like sending direct messages to someone I’m in a group video chat with and seeing their face as they react. This is the hidden joy of remote work.”

BusinessOpinions

“This is your regular reminder that staring at numeric data collected by computers is not ‘the voice of the customer.’ If you’re not actually listening to real customers, you’re not hearing their voice.”

DesignSamples

UI fail

Why users abandon mobile sites and what you can do about it.

DesignOpinions

“A design system doesn't need 300 people involved right out of the gate. Give a small, smart, and scrappy team the time, resources, and autonomy to get things properly set up. Things will grow over time, but start small.”

CodeOpinions

“‘Is it a site or is it an app?’ has the same energy as ‘is a hot dog a sandwich?’”

BusinessOpinions

“Writing is just sprinkling em dashes between phrases until you die.”

DesignTools

Clover

A creative workspace with a daily planner, tasks, notes, and whiteboards.

DesignResources

Unavatar

Get a user avatar based on username, email or domain across multiple services.

BusinessOpinions

“‘You’re doing it all wrong,’ said someone doing nothing at all.”

BusinessOpinions

“It says a lot whether your reaction to someone saying your product sucks is getting defensive or trying to understand what's wrong so you can fix it.”

BusinessOpinions

“I have this theory that in the distant future, social media will grow so extreme, that only marketing departments and mad people will engage in it. The rest has opted out, living life like it was pre-social media.”

DesignOpinions

“Desktop websites should just be 3 mobile websites in a trench coat.”

BusinessOpinions

“Just because you know what you’re doing doesn’t mean you’ll make a profit.“

BusinessOpinions

“Just because you’re making a profit doesn’t mean you know what you’re doing.”

DesignOpinions

“The more we invest in UX research, the easier and better everything else gets when trying to deliver well-designed products and services. We burn so many wasted calories compensating for no or poor research.”

BusinessOpinions

“If working with people remotely is too difficult then you’re either doing it wrong or you’re a micro-manger, not a leader. Remote collaboration is more than possible with the right tools, clear communication, and inspiration.”

BusinessOpinions

“Building for accessibility from the start is easy and cheap. Fixing it later is complicated and expensive. Be smart. Do it from the start.”

DesignOpinions

“All design debt is technical debt. All technical debt is design debt. There is no difference.”

DesignOpinions

“Trends fade. Fundamentals do not. I see so many designers that can design really pretty stuff, but when you break it down, it’s missing basic fundamentals and is an absolute mess. Work on fundamentals too y’all.”