BusinessOpinions

“In an online world dominated by huge online presences, maybe we should start spending more time celebrating smallness. Because, from a purely human perspective, small scale is the best scale.”

BusinessOpinions

“It’s popular to claim that AI is now as bad as it will ever be. I think it’s naive to underestimate how much worse anything designed by humans can become in the future.”

BusinessOpinions

“Value is produced from caring. By caring, we produce quality, which in turn produces users who are delighted by our products and want to use them.”

BusinessOpinions

“Be inclusive, be kind, be transparent, and contribute to a better web. We have ample evidence of what doesn’t work and of things that have gone wrong, and we can take carefully considered steps towards something better.”

BusinessOpinions

“Everyone needs more chances, more benefit of the doubt, more opportunity. But what turns a chance into a big break is what we do with it once the chance arrives.”

BusinessOpinions

“The web wasn’t built by solo tech geniuses, or finance firms, or luminaries with grand promises. It was time, and energy, compounded by millions of people. Collective action will be what brings us to the next era of the web.”

BusinessOpinions

“Maybe we should stop calling them ‘notifications’ and instead refer to ‘interruptions.’”

BusinessOpinions

“Friction, in the digital world, is important. Everything is already moving at a pace that’s not really compatible with the way humans work. We need digital speed bumps to remind us that going slow sometimes is preferable.”

BusinessOpinions

“The entire point of the web is to connect. It’s about personal expression, it’s about creativity, it’s about sharing openly. It’s about respecting others, it’s about listening, it’s about reflecting on what other people say.”

BusinessOpinions

“Bring out the goodness in tech. Rally passionately against the abuse of it.”