“‘It’s different this time. We could lose our jobs.’ It’s different every time. That’s why we have our jobs.”

“You learn different things when you build & ship than when you think & discuss.”

Expanding conversational user interfaces

Options for increasing the usefulness of chat interfaces.

Until the right design emerges…

The ideal design becomes only apparent in hindsight.

AI models in software UI

Ways to surface AI assistance in digital applications.

Pinball user interface

A confusing design layout finally gets a name.

Making product value obvious

Why do we so often fall short of this easy aim?

Different gets ignored

Highlighting design elements often backfires.

Distraction control for the web

Safari’s new way to fight back against web clutter.

Vision, mission, strategy

How the concepts differ and why they matter.

Just in time content

“We’re going to see publishing change even more.”

Make the AI models do the prompting

The next level of prompting: AI-(re)written prompts.