What Can Bike Sharing Apps Teach Us About Mobile On-boarding Design?

Lessons learned.

“You don’t need consistent software design.You need coherent software design.”

“If you work with other people, writing is a skill that helps you every day.”

“Way more useful to ask ‘what will happen as a result of tracking this metric?’ than ‘what metric should we track?’”

“User research isn’t for finding solutions. It’s for understanding problems.”

Mobile First

The legendary guide to mobile web design is free to read.

“‘It’s different this time. We could lose our jobs.’ It’s different every time. That’s why we have our jobs.”

“You learn different things when you build & ship than when you think & discuss.”

Expanding conversational user interfaces

Options for increasing the usefulness of chat interfaces.