Mind Your MeTweets

Try not to forget basic manners.

Twitter Buys Summify, Gives Everyone a Reason to Use It

Summify promises to send you better stories, not more stories.

What the Betamax Case Teaches Us About Readability

An overview of the Readability controversy.

“Reward the right behaviors and you will get the right results. Reward only the results and you will get all sorts of behaviors.”

How To Give Helpful Product Design Feedback

What we owe our colleagues.

“One of the most useful rules I’ve learned in life is to never read anything into someone’s lack of response. People are busy (and lazy).”

“It’s amazing that people are able to get through life without the ability to hack a URL parameter when necessary.”