Three models

Intro to modeling, “the most critical underused design skill.”

Why you’re having trouble with that Twitter redesign

With its recent UI changes, Twitter makes its users think.

“The core of information architecture is quite simple: it’s about organizing stuff to make it easier to find and understand.”

Why metadata is critical to digital design

Even the invisible can be of great value to users.

How to write good labels

What to consider when you create labels for your website.

Six useful abstractions

Ways to express your design intent through maps and models.

Nine essential information architecture practices

Basic practices in researching, modeling, and prototyping.

The power of heuristic evaluations

It’s a perfect way to kick off any UX redesign project.