“If you're going to bother making a tablet version of your site, how about bothering to make it optimized for fingers as well?”

“The Agile craze among UX people honestly puzzles me. In 17 years of doing this, it's never been an issue. Work fast, work collaboratively.”

“If you don't want criticism and animosity, never do anything interesting or valuable.”

“You cannot do good work when you’re afraid. Fear causes doubt when decisiveness is necessary.”

“Building a design team is like casting a play or forming a band. Different voices, different talents, to form a whole.”

“Creative people don’t want to be managed, and they barely tolerate being led. Instead, it’s about direction: pointing towards a shared goal.”

“Think in systems. Focus on individual products. Polish details.”

The End of Design As We Know It

“In 30 years, give or take 10 years, the discipline of design as it’s practiced today will be over.”

My Favorite Design Articles 2014

Dan Saffer's annual roundup.

“Design is a tool for resolving existential product questions.”

In Design, Empathy is Not Enough

“Empathy will get you to see the problems from the users’ perspective, but not the solutions.”

“Small things to be thankful for: The meme of ‘Let’s Turn Everything into A Game’ seems to have mercifully faded away.”

“If you can’t write it down, visualize it, or create a formula for it, you don’t understand it.”

“Tired of the ‘fall in love with the problem’ meme. I fall in love with the future that a solution enables.”

The Myth of Invisible Design

Why products should be as visible as they need to be.

“‘Can we all be UX Designers?’ No. Next question.”

In defense of 'users'

Why we should not use the word ‘person’ instead.