The Language of Interfaces

Clear first, clever second.

“We obsess over pixels and drop shadows and that's good. But where is the Dribbble for words?”

The Orange Juice Test

How to select contractors.

Asking Questions beats Giving Advice

It’s all too easy to give bad advice.

The Future of Email Products

It looks like 2013 has a lot in store.

If it’s important, don’t hack it

The dangers of growth hacking.

An interview with Joshua Porter

“Outside of sketches and workable prototypes we have no deliverables.”

“The trick, if there is one, is to always work with amazing people who enable you, inspire you, and push you forward.”

Why Being First Doesn’t Matter

What startups need to know about first-mover advantage.

Product Strategy Means Saying No

“Not ‘maybe’ or ‘later’. The only word is ‘No’.”

Picking your Pricing Model

“Low pricing rules out lots of potential customers.”

“There's a significant difference between ‘designing a beautiful UI’ and ‘Presenting useful, actionable info in an easy to understand way’.”

Some things can’t be wireframed

Sometimes it's better to cast them aside.

On Magical Software…

“Product design is at core about cost-benefit analysis.”

Rarely say yes to feature requests

What to ask before adding items to the product roadmap.

Before You Plan Your Product Roadmap

“A feature audit is a powerful tool.”

Meaningful Growth vs Metric Manipulation

“What gets measured gets done, no matter the cost.”

It starts with a great product

Guidance for product managers.

The low hanging fruit of user onboarding

“Modern onboarding focuses on the user and what they want to achieve.”

Why New Features Usually Flop

“Launching a successful feature demands the same skills as launching a successful product.”

Two Product Principles Often Forgotten

Ways to combat premature design iterations.

How people buy your product

There’s more than one way to market your solution.

From signed-up to satisfied

“Your onboarding has to improve every time your product improves.”

Not all good products make good businesses

The best product strategy is survival.

Your product is already obsolete

Why we need to be aware of the technological shifts happening in our industry.

What voice UI is good for (and what it isn’t)

“Voice is another new interface that we must design for and deliver on.”

“Most project management software is designed for how we wish projects ran. This is why we all end up in spreadsheets. Spreadsheets don’t even assume a project is actually happening.”

“Explore the solution space before refining the solution (aka ‘Get the right design, then get the design right’).”